A little information before your next visit.
At Si Organics, we believe a beautiful salon experience starts with thoughtful care, clear communication and respect for everyone's time. Below you'll find everything you need to know about appointments, salon policies and how we look after your personal information.
Salon Policies
Appointments & Bookings
We recommend booking appointments in advance to secure your preferred stylist, service and time. Appointments can be made through our online booking system or by contacting the salon directly.
If you're unsure which service is right for your hair, our team is always happy to help guide you before booking.
Cancellations & Rescheduling
We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask that you provide as much notice as possible so we can offer the appointment to another client.
Deposits
Some appointments may require a deposit to secure your booking, particularly longer services or appointments requiring additional preparation.
Where applicable, deposit amounts, payment terms and cancellation conditions will be communicated before your appointment is confirmed.
Arriving for Your Appointment
We recommend arriving on time so you can enjoy your full appointment experience. If you're running late, please contact the salon as soon as possible.
Depending on the time available, we may need to adjust your service or arrange another appointment to ensure every client receives the care and attention they deserve.
Consultations & Pricing
Beautiful hair starts with understanding your hair. Every appointment is approached individually, considering your hair's condition, history, desired result and ongoing maintenance.
Prices listed on our website or booking platform may be starting prices or estimates. Final pricing can vary depending on hair length, thickness, condition, product requirements and the services involved.
Our team will discuss any significant changes to your booked service or its cost before proceeding.
Hair Colour & Treatment Considerations
Your hair's health is always part of the conversation at Si. Some services may require a consultation, allergy testing, strand testing or additional appointments before proceeding.
Please let your stylist know about any previous colour treatments, chemical services, sensitivities or relevant scalp concerns that may affect your appointment.
Where a requested service may compromise your hair's condition, our team may recommend an alternative approach.
Adjustments & Concerns
We want you to feel comfortable communicating with us about your hair. If you have any concerns following an appointment, please contact the salon as soon as reasonably possible so our team can understand the situation and discuss the appropriate next steps.
Any adjustments, remedies or refunds will be considered in accordance with Australian Consumer Law.
Gift Vouchers
Gift vouchers are subject to the terms communicated at purchase, including their value, expiry date and redemption conditions.
Applicable gift card expiry requirements and your rights under Australian Consumer Law will always be respected.
Photography & Social Media
We love sharing the beautiful work created at Si. From time to time, our team may ask to photograph or film hair transformations, salon moments or finished results.
We will seek your permission before using identifiable images or videos of you for promotional purposes. You're always welcome to decline.
Privacy Policy
Your Privacy Matters
At Si Organics, we respect your privacy and are committed to handling your personal information with care. This policy explains the types of information we may collect, how we use it and how you can contact us about your information.
Information We Collect
When you visit our website, contact the salon, make an appointment or subscribe to our communications, we may collect information such as your name, phone number, email address, appointment details and service preferences.
We may also collect information relevant to providing your hair services, including hair history, product sensitivities and consultation notes.
Our website may collect technical information, such as browser details and website usage data, through cookies or analytics tools where these are enabled.
How We Use Your Information
We use personal information to manage appointments, respond to enquiries, provide salon services, maintain client records and communicate important information about your bookings.
Where you have subscribed or otherwise agreed to receive marketing communications, we may also send salon news, updates and special offers. You can unsubscribe from marketing emails at any time.
Booking & Third-Party Services
Si Organics may use trusted third-party providers to support appointment bookings, payments, website functionality and communications.
Information provided through these services may be processed and stored according to the relevant provider's privacy practices and our arrangements with them.
We encourage you to review the privacy information provided when using external booking or payment platforms.
Protecting Your Information
We take reasonable steps to protect personal information against misuse, loss, unauthorised access and disclosure.
Access to client information is limited to those who reasonably need it to provide our services or manage salon operations.
We retain personal information only for as long as reasonably necessary for its intended purpose or as required by applicable law.
Cookies & Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with our pages and improve the online experience.
You can manage certain cookie preferences through your browser settings. Some website features may not function as intended if cookies are disabled.
Accessing or Updating Your Information
If you would like to access, correct or enquire about personal information held by Si Organics, please contact our team.
We will consider and respond to requests in accordance with applicable privacy laws and our record-keeping obligations.
Privacy Enquiries & Complaints
If you have a question or concern about how your personal information has been handled, please contact us directly so we can review your enquiry and work towards an appropriate resolution.
Where applicable, you may also have the right to raise a privacy complaint with the Office of the Australian Information Commissioner.
Changes to This Policy
We may update this policy from time to time to reflect changes to our salon practices, website functionality or legal obligations. The most current version will be available on our website.
Contact Si
For any questions about our policies, appointments or privacy practices, please get in touch.
Si Organics
Shop 3, 235 Gympie Terrace
Noosaville QLD 4566
Phone: 0439 794 610
Last updated: October 2026